One global team, one objective: maintain customer satisfaction even during the COVID-19 crisis

Dear Hennecke GROUP customers,

You are most certainly following the latest developments in the spread of the coronavirus (SARS-CoV-2) in Europe and many other parts of the world and it is likely that your company is already directly or indirectly affected. It can be assumed that the number of infection cases will continue to rise. The measures introduced by government authorities in many nations to prevent a further spread of the virus also have an effect on the global supply chain. It is all the more important for us to inform our customers, partners and suppliers as soon and as best as possible about the current status of the Hennecke GROUP and the impact of the situation - for example concerning potential supply constraints. All global companies of the Hennecke GROUP are currently coordinating with one another via a taskforce. In order to protect our employees as far as possible, we have introduced the following extensive protection measures at all Hennecke GROUP sites:

• Smart working from home for all Italian employees until the lockdown imposed by the Italian government is lifted on 3rd May 2020 and possible extension in order to maintain distancing in the offices and a minimum of workers on the premises
• Strict internal hygiene regulations and limited personal contact with customers and suppliers
• Business travel only in exceptional circumstances and only with management approval
• Explicit quarantine rules for staff members who have stayed in high-risk areas or had possible direct or indirect contact with infected people
• Trade fairs and events have been cancelled or postponed

In this context, we ask for your understanding should our business relations be affected by these measures. Our global management team is currently concentrating on maintaining production and delivery routes and all other processes as far as possible and ensuring continued supply. We are trying to counteract the situation with targeted action. The activities of HENNECKE-OMS are in keeping with the precautionary measures laid down by the Italian authorities and all our departments are ready to provide any kind of service and further clarification you might need.